Privacy Policy

At Townkart, we respect your privacy and are committed to protecting the personal and business data you share with us through the Townkart Ads Manager app.

1. Information We Collect

When you install and use our app, we may collect the following types of data:

• Store Information: Store name, email address, and domain.

• Advertising Data: Campaign performance data, ad account IDs, insights from Meta Ads Manager.

• Usage Data: Interaction with the app features, diagnostics, and support-related information.

We do not collect or store your payment information or customer personal data.

2. How We Use Your Information

We use the collected data to:

• Unify your advertising analytics for better visibility

• Apply optimized campaign structures for ad performance

• Offer real-time AI-powered suggestions

• Provide customer support and troubleshoot issues

• Improve our app features and user experience

We do not sell, rent, or trade your data to any third parties.

3. Sharing Your Information

We may share your data only under the following conditions:

• With Shopify, to the extent required for app functionality and in compliance with Shopify’s terms.

• With third-party service providers, strictly for the operation and support of our app (e.g., hosting, analytics).

• As required by law, to comply with legal obligations or government requests.

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4. Data Retention

We retain your data only as long as needed to provide the app’s services or as required by law. You can request deletion of your data by contacting us at support@townkart.ai.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Request access to your data

• Correct or update your data

• Request deletion of your data

• Withdraw consent at any time

For any such request, contact us at support@townkart.ai.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For questions, concerns, or data-related requests, contact:

Townkart Support
Email: support@townkart.ai